Stories from Bill Liss

Red Oak Sanitation Services was not picked as one of the five Gwinnett County choices to continue service in the unincorporated part of the county after July 1. Thousands of customers are now stuck with trash bins and want their deposits back.

For Latonya Marshall and her 3 children it's been a water nightmare. She's facing a $5000 water bill that keeps going up because of a water leak somewhere on the property. The bill hasn't been paid; the landlord hasn't fixed the leak; and Atlanta Watershed has shut off the water.

A cruise adventure for a family of 12 turned into a cruise nightmare when Cassandra Smith gathered her family for a 4-day cruise to the Bahamas to celebrate her parent's 36th Anniversary.